FAQ's

1. What is the estimated shipping time?

Shipping times generally range from 5 to 15 business days. This can vary based on your location and product demand. For specific destinations, it may take 10–20 working days.

2. How long does it take to process my order?

Order processing typically takes 2 to 5 business days to leave the warehouse.

3. How much does shipping cost?

Shipping costs are calculated at checkout based on your address. 

4. Will I receive a tracking number?

Yes, you will receive a tracking number via email once your order has been dispatched.

5. Do you offer international shipping?

Yes, international shipping is available.

6. What is the product's weight and size for shipping?

The product weighs approximately 145g + 10g and measures about 15cm in length, 4.5cm in width, and 4.5cm in height, making it lightweight and compact for shipping.

7. What is the packaging for bulk orders?

For bulk or wholesale orders, items are typically packed with PE inside and carton outside, often placed on pallets.